Before submitting a ticket please visit the following links:

RSS Feed
Knowledgebase : Azon Authority
CREATING DATABASE ">Note: Where you see "localhost" this is what appears for most "cpanel" hosting environments and may differ based on your individual hosting platform as each host may be different. If you are unsure what your input should be please c...
CREATING YOUR FTP ACCOUNT NOTE: WHERE YOU SEE \"LOCALHOST\" THIS IS WHAT APPEARS FOR MOST \"CPANEL\" HOSTING ENVIRONMENTS AND MAY DIFFER BASED ON YOUR INDIVIDUAL HOSTING PLATFORM AS EACH HOST MAY BE DIFFERENT. IF YOU ARE UNSURE WHAT YOUR INPUT SHOUL...
Deployment NOTE: WHERE YOU SEE \"LOCALHOST\" THIS IS WHAT APPEARS FOR MOST \"CPANEL\" HOSTING ENVIRONMENTS AND MAY DIFFER BASED ON YOUR INDIVIDUAL HOSTING PLATFORM AS EACH HOST MAY BE DIFFERENT. IF YOU ARE UNSURE WHAT YOUR INPUT SHOULD BE PLEASE CONTA...
FINAL HOUSE KEEPING NOTE: WHERE YOU SEE \"LOCALHOST\" THIS IS WHAT APPEARS FOR MOST \"CPANEL\" HOSTING ENVIRONMENTS AND MAY DIFFER BASED ON YOUR INDIVIDUAL HOSTING PLATFORM AS EACH HOST MAY BE DIFFERENT. IF YOU ARE UNSURE WHAT YOUR INPUT SHOULD BE P...
QUESTION: How can I add a header to my woo commerce Shop Archive / Category Page as here http://azonauthority.com/demos/zombie/product-category/costumes [1] Links: ------ [1] http://azonauthority.com/demos/zombie/product-category/costumes
QUESTION: I just want to know how to use the Integrated Amazon Discount Deal Hunter and also where is it located ? Answer: You would have access to this with the Pro version of the plugin, which you can get by upgrading to the Power Builder, which g...
QUESTION: Amazon affiliate application rejected in other countries, only US Amazon accepted me as an affiliate, all the other countries rejected me. Is it because my website load time is too slow, or what is the main reason they reject someone since my...
QUESTION: I am periodically getting the "Array-" error when loading products. I have to close everything down and start over. What is it telling me? I was looking specifically for discounted items from Amazon and I copied the ASIN from a list I had ...
Cannot activate Azon Authority, the screen shows this Error: "Sorry, the API key was incorrect." There are a few things you can check: 1.Please ask your host if they are blocking your site to access external websites and ask your host if they hav...
QUESTION: Although I click add to cart the cart is empty. ANSWER: Let's first make sure that you have your products set to Simple/Variable, as in the video above Please also do the following: 1. Make sure you're using the most recent version o...
QUESTIONS: Although I click add to cart, the Cart is empty ANSWER: Let's first make sure that you have your products set to Simple/Variable, as here: https://imsuccesscenter.com/customercare/index.php?/Knowledgebase/Article/View/604/0/azon-author...
QUESTION: I need to know how to create different types of Categories on my front page. For example: WEARABLE TECH -Glasses -Smart watches I don't seem to be able to easily create a sub-Category that is not also displayed as a normal Category on my h...
QUESTION: How do I make (or input) categories on the left sidebard? ANSWER: To create a sidebar with categories on the left you will need to get the direct affiliate links to the categories from your Amazon affiliate account and add them to your sideba...
QUESTION: Is there a way to remove the Amazon Reviews from the products I import to my site. I fear that visitors who see those reviews will just go straight to Amazon to buy the product.
I see traffic but no earnings. so i had a friend go and make a full purchase to see if everything was in working order from my website which he did but after amazon updated i see no record of his purchase. everything is working just fine within word pr...
QUESTION: Does Azon Authority work with Amazon UK? ANSWER: Yes it does.
Question: Is there a way to change a the image link you get from amazon. I was hoping to change it from scrambled numbers and letters to a more seo friendly term. For instance this link /wp-content/uploads/2016/03/26b7cde6ac01.jpg I would like to chan...
QUESTION: I'm embedding an HTML code in Wpprofit builder plugin and nothing appears in my page. I'm trying to insert a Google Maps in my page. How can it be solved? ANSWER: First, when you insert HTML, please use the text/HTML element and ensure tha...
Question: Both of the sites that I have built with Azon Authority have seem to have been broken. I can no longer checkout. They had worked fine in the past and I don't know what the issue could be. When I click checkout on the navigation menu I get lea...
Question: I want to geo target but the external/affiliate setting keeps changing back to simple/variable and I get an error message while I am posting products, telling to set external/affiliate for geo targeting. ANSWER: This is not a persistent se...
QUESTION: How do I build this site ?, I just purchased this site, and I can't find any backend information to built this site. Please let me know, where and how I design my site ? ANSWER: Start with the videos in your member area > "Tutorials", begi...
QUESTION: How to add a product image to my Amazon Store. ANSWER: See the video above...
QUESTION: I have everything setup on my site. I'm not sure how to intergrate the products from amazon into my blog posts. Is there a part of the training that explains this? ANSWER: Typically, if you follow the training in the Azon Authority member ...
QUESTION: Some of the Amazon product pictures do not show up on my website. How do I fix this? ANSWER: You will need to go to amazon to get those images that aren't showing. See the video above to help you with adding an image to those products with...
QUESTION: Any ideas on how to do a "bulk" delete and import products? ANSWER: You can do a bulk delete by going to Products and then clicking on the top checkbox, selecting "delete" as the screenshot below: You would then empty the trash. As far...
QUESTION: I am ready to add more products to my site. However, I already added a bunch when I started the site. How do I know I won't be duplicating what I already have? Also, please look at attached page. There are blank or distorted images on many of ...
If you need specific Amazon Affiliate assistance regarding setting up your account and or your keys: AMAZON.COM ASSOCIATE SUPPORT: For questions about your Associate Account, or how to apply for an account; Please contact the Associate Support Team...
QUESTION: How to display the products in Main page? After adding the products I do not see the products in all posts ? Can I use azonauthority with any theme? ANSWER: If you look in your Azon Authority member area, you will find a video called "Bran...
Do not unzip the plugin file that you download to your computer, you will upload that zip file (intact) that you downloaded to your wordpress plugins areaas per the video...
Question: I am building my first store and am having problems with the image setting not working with woocommerce. I have looked multiple places to try and find a fix. I have the setting in woocommerce set to display Cataglog Images 400 x 400 ...
QUESTION: Don't understand why I get a static page for the profit builder after I install and create a page. ANSWER: See the video above to help you with editing the page. In addition, if you go to the support center knowledgebase at https://imsuccess...
QUESTION: How can I connect my azon authority website to facebook, twitter, google and pinterest? I have been trying to figure it out but I am having a lot of difficulty with it!
QUESTION: I'm trying to setup my website, and following all the instructions step by step, but when it ask me to set up the account, and type in the address bar the location of my database it only gives me an 404 error message page. I type azonauthorit...
QUESTION: I just created a subfolder, I installed WP and Profit Builder Lite, how can I link it with my main site and make the Cart work on the main page? ANSWER: See the video above...
NOTE: This memory limit is different than "setting your memory limit on your hosting account" and is for the Azon Authority Plugin memory limit within wordpress admin only. For additional memory adjustments for your hosted website contact your host to ...
Question: How do I update products automatically? ANSWER: Amazon automatically updates the price and product availability, all you need to do is select the type of action to take when a product is no longer available on Amazon. See the video above...
QUESTION: How do I import all the jeans from the page which I have attached with the variations? How do I do it for the bulk import for a category itself? It's just importing the products with a single price without knowing the sizes or the color. A...
QUESTION: Can I include videos on the page with Azon products?
QUESTION: I am frustrated with the long list of attributes that appear below every product page. How can I remove those? They are unnecessary and make the page long. ANSWER: You would want to go into Settings > Advanced and check the "Attributes/Add...
QUESTION: Do you have to have an AWS account in order to import products? If you do need an account when you click on post draft can you modify the products including the pricing? Is there a system in place to let us know when a product is out of invent...
QUESTION: I have looked everywhere and I have no idea what is PB Commerce? Can you please tell me what PB Commerce is. I see the download link below the video on the homepage but dont know why its there. ANSWER: PB Commerce is a required part of the...
QUESTION: When I'm importing a product with multiple variations, 6 sizes and 20 colors, with the basic product ASIN, do I get 120 different products or is it possible to have pulldown buttons with sizes and colors as on the Amazon product page? ANSW...
QUESTION: I have recently purchased AzonAuth and installed the preconfigured pack from Sean. I have also upgraded the ProfitBuilder to the pro version as I own it. The problem is, the Products element for example, is squeezing everything into two co...
QUESTION: How do I remove the invasive "Add To Cart" button that appears when hovering over Images? ANSWER: This is actually a feature that you can turn off, by going to PBTheme Options > WooCommerce tab > WooCommerce General > Disable Add to Cart I...
QUESTION: My site shows " This is a demo store for testing purposes -- no orders shall be fulfilled".
For additional information including Amazon contact info please refer to this video: https://imsuccesscenter.com/customercare/index.php?/Knowledgebase/Article/View/178/0/azon-authority---how-to-create-your-aws-amazon-keys [1] Links: ------ [1] https...
QUESTION: I purchased and configured my Azon Authority according to the instruction videos. My config in advanced settings is Redirection -enabled. During product searches I select the Simple Product option. However Azon still only imports products as ...
QUESTION: I am having some issue with Azon Authority Checkout. Almost 40% of the products added to the Cart will not show up when you go to Checkout and redirected to Amazon Shopping Cart. ANSWER: In some cases, you may need to post products as Exte...
QUESTION: Why doesn't the subcategory show up as a submenu? ANSWER: We are not having this issue on our sites. Be sure to run the WooCommerce Setup, which is required to begin importing products and as such, having your categories created. I would do...
QUESTION: I followed the video step by step & am trying to post and it's freezing at 12-13% each time. I tried taking out products and re-running, no luck. ANSWER: With the amount of data that Azon Authority has to pull from the Amazon API (which is...
QUESTION: Basiclly My systems cart is not filling up with products before sending them to amazon. How do I fix this? The two Icons was an image of an eye and then the cart side by side on the image of the product now the only image that displaying is t...
QUESTION: I am getting an error that file is too large when trying to download a video. I know the file is not too large and I have had this problem before but I can't remember how to get around it. ANSWER: This generally comes down to your upload s...
Question: I am new to website bulding and have install error in step 1:files & database the error reads server code:200 status:ok response: install error! a wp-config.php already exists in this location. this error prevents users from accidentally ov...
QUESTION: How do I white list an IP address on my host account?
QUESTION: For some reason I'm unable to get a drop down menu for product categories in menu. Everything seems aligned correctly... ANSWER: There was an issue with the dropdown feature in an earlier version of Profit Builder Theme that was fixed in t...