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Azon Authority - Can't Access my Dashboard
Posted by on 08 June 2016 02:05 PM

Question:
My dashboard has stopped working in the members area i cant access my site, the dashboard is empty where I've been working on my website in the members area can you fix this for me?

Answer:
This sounds like a memory limit issue.

Please have your host check that you are using PHP 5.5 and if not, have them upgrade you to this version as it is more stable than earlier versions. Also please have them set your memory as below, as we've found that many issues are due to low memory and upload settings:

#Change upload limits
file_uploads = On
post_max_size = 64M
upload_max_filesize = 64M
memory_limit = 256M
max_execution_time 60
#Change upload limits end

Most important part is memory_limit = 256M, they can set it to higher to resolve your issue.

In the case of the upload max file size, this ensures that we can upload things like the Profit Builder Theme with no issue. The max execution time simply means that any operations that a plugin or theme is doing will not time out.

Memory simply refers to the amount of data that can be processed. Your host can make these changes, typically through cPanel, using a file called php.ini.

You may also want your host to increase the memory available to Wordpress as well: https://docs.woothemes.com/document/increasing-the-wordpress-memory-limit/

 

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