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Knowledgebase: Inner Circle
Having problems creating / upgrading my Inner Circle account
Posted by Lisa Monroe on 17 April 2014 02:18 PM

If you are having problems upgrading your account to Accelerator from Kickstart level or having trouble creating an account here are a few steps you can take. 

First, when you purchase many of our products we usually create a FREE Kickstart Account automatically. As such, when you sign up you should be presented an option to upgrade as an existing member. You will need to click on this "Existing Member" link and enter your Kickstart Account information that was emailed to you at the time of purchase of a product. 

If you are unsure of your account username and password it will be the same email as your product you purchased and you can reset your password by clicking here.

If you cannot find your original sign up link and you purchased via JVZoo you can click here to access to your purchases:
https://customer.jvzoo.com/portal/purchases

If you purchased via Clickbank you can click here and enter your Transaction ID:
http://www.clickbank.com/orderDetail.htm

Once you have located your purchase of the Accelerator Inner Circle trial, in JVZoo or Clickbank, follow the links and choose "Existing Member" to upgrade your Kickstart account to the Accelerator level. If the form tells you your email doesn't exist then choose "New Member" and try again. Once you have followed that process your account will be upgraded to the 14 day $1.00 trial and you will have access to all membership features from the Inner Circle area at http://imsuccesscenter.com/inner_circle 

Please note that after the 14 day trial we will automatically bill you the regular monthly membership fee of $47.00. If you do not cancel your trial before the membership payment processes we cannot refund the fee once it is processed. Do not cancel the trial or your membership through your PayPal account, just send us a ticket as it must be done through us in order to fully cancel the processing of payments...

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