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Tag Archives: dealing with online reviews


Dealing with Online Reviews: Taking the Good and Learning from the Bad

Internet commerce is absolutely booming.  Online sales are expected to top $1.25 trillion worldwide.  With such an astounding amount of exchange taking place, the use of review sites have become increasingly popular among patrons that wish to either report their experience with a  particular business or for new, potential consumers to read reviews in order to decide whether or not to do business with a certain company.  Now, with the inclusion of social media in mainstream culture, online reviews (good or bad) can go viral in a ridiculous amount of time, making it more important than ever before to manage ...

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